Purchase TN Crash Help and FAQs
What do I do if
I can't find my crash report?
x
Per state statute, Investigating law enforcement agencies
have 7 days from the date of the crash to submit their report to
the state. In certain circumstances, investigations could take a
bit longer to complete. If you are having difficulty finding your
report through our website, please contact us at 1-866-468-4587
during normal business hours for assistance or email us at
purchase.tncrash@tn.gov
How will I know
when my police crash report is available?
x
If you've attempted to find your report and are still unable
to locate the report, it may be a result of one of the following:
The report has not yet been completed by the
investigating law enforcement agency and submitted to the State
of Tennessee.
The criteria you are using for your search may not match
the information provided by the investigating agency. Please
contact us for assistance at 1-866-468-4587 or email us at
purchase.tncrash@tn.gov .
What is our
refund policy?
x
Once you have purchased your report, the transaction is
complete. You have 48 hours to download the report. If you have
obtained or were provided the wrong report, please contact us for
assistance at 1-866-468-4587 or email us at
purchase.tncrash@tn.gov .
What do I do if I
don't have enough information to find my report?
x
Contact the law enforcement agency that investigated the
crash. If you are unsure which agency investigated the
crash, contact the local police department of the city or town
where the crash occurred. If the crash occurred outside of a
town or city, you can contact the Sherriff's Department or State
Highway Patrol.
Can anyone buy
my police crash report?
x
Per Tennessee Code Annotated 10-7-504 31(B):
Notwithstanding subdivision (a)(31)(A) and upon written
request, any person named in any motor vehicle crash report, or
such person's agent, legal representative, or attorney, certifying
that the person has permission from the person, persons, or
entities authorized to obtain motor vehicle records information
pursuant to ยง 55-25-107(b)(1), (b)(6) or (b)(9), is authorized to
receive an crash report containing personally identifying
information of persons involved in the crash.
Per Tennessee Code Annotated 55-10-108:
lt is a Class B misdemeanor, punishable only by fine of two
thousand five hundred dollars ($2,500) per occurrence for any
person to knowingly use the report or information contained in the
report for solicitation that is prohibited by a standard of
conduct or practice of any profession licensed by this state. Any
person requesting the disclosure of personally identifying
information who misrepresents that person's identity or makes a
false statement on any request submitted pursuant to this chapter
commits a Class B misdemeanor, punishable only by a fine of two
thousand five hundred dollars ($2,500) per occurrence.
A person who holds a professional license regulated by the
executive branch of this state who uses information obtained
pursuant to this section in violation of a statute, code of
professional ethics, or rule of professional conduct applicable to
that person commits a Class B misdemeanor, punishable by fine only
of two thousand five hundred dollars ($2,500) per occurrence.
Can I obtain my
report by mail or in-person at the investigating agency?
x
Yes, you can order your crash report by mail for $4. Mail
order information can be found at www.tn.gov. You can also
purchase your crash report in-person at a Tennessee Highway Patrol
(THP) District office (PurchaseTNCrash) or at the original investigating
agency office.
Who do I
contact if my payment doesn't go through?
x
Please contact us at 1-866-468-4587 during normal business hours for assistance or email us at purchase.tncrash@tn.gov .