IVTR Help and FAQs

Who to contact for Help

For questions about titling and registration, contact:

Tennessee Department of Revenue
Vehicle Services Division
Website
Phone: (615) 741-3101 or 1-888-871-3171
E-mail: VehicleServices.Research@tn.gov

For technical support, contact:

Web Help & Application Management Help Desk
Phone: (629) 888-5870 or toll-free at (888) 890-8183
E-mail: Apps.Support@TN.Gov

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How long does it take to subscribe?

Subscriptions to access IVTR can take up to 3-4 weeks for processing pending approval and verification of subscribers.

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Why can't I login to the system?

Access to Interactive Vehicle, Title, and Registration inquiries is governed by the Federal Driver's Privacy Protection Act of 2000 (DPPA). In order to use this online service, you must meet two requirements:

  1. Be authorized by one of the provisions of the DPPA, and
  2. Be a subscriber with a user name and password.

Subscribe now to obtain a user name and password and declare which of the DPPA provisions authorizes you to access this information.

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What are the fees?

In addition to the annual subscription fee of $75, the cost for Vehicle, Title, and Registration Inquries (IVTR) is $2.00 per search, regardless of your search results. The $2.00 search fee allows you to view one "Details" page for free. Viewing more than one Details page is an additional $2.00 for each one selected.

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How can I get title history on my motor vehicle?

You must complete Form RV-F1313801 and pay the required fees. All photocopies of motor vehicle records are certified by the Title and Registration Division. More information is at the Dept. of Revenue Vehicle Services website.

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How can I get a duplicate of my title?

An Application for a Duplicate Certificate of Title may be filed in person or by mail through the office of your local county clerk. More information is at the Dept. of Revenue's Vehicle Services website.

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How can I get a duplicate of my registration?

You must submit a request identifying your license plate number and vehicle identification number, along with the required fee of $3. More information is at the Dept. of Revenue's Vehicle Services website.

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How can I get a copy of my driving record?

You can get a copy online that you may save to your hard drive or print. You can also go in person to a driver service center, or request it by mall. More information is at the Dept. of Safety & Homeland Security Driver Services website.

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