Department of Human Services
Family Assistance Application Status

Important Notice Regarding EBT Contact Information

EBT Contact information has changed.
For questions regarding your EBT account,
please contact Conduent EBT Customer Service at 1-888-997-9444 or visit
their website at https://www.connectebt.com/.


Returning Users

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New Users

If you do not already have a DHS account, please create one.

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What You Can Do

  • Search for current and past family assistance applications.
  • Search for current and past family assistance cases.

Tennessee Department of Human Services is an equal opportunity provider.

Non-Discrimination Statement-English Declaración de No Discriminación-Español

بيان عدم التمييز-العربية Qoraalka Takoor La'aanta-Somali

You may also write:

Tennessee Department of Human Services

Office of General Counsel, Compliance Officer

James K. Polk Building

505 Deaderick Street, 14th Floor

Nashville, TN 37243

or call (615)313-4700