Department of Human Services
Family Assistance Application Status

Two (2) Important Notices Regarding EBT Contact Information and the Shelby County Department of Human Services Offices Move

EBT Information
EBT Contact information has changed.
For questions regarding your EBT account,
please contact Conduent EBT Customer Service at 1-888-997-9444 or visit
their website at https://www.connectebt.com/.


Office Move
Effective Monday, March 5, 2018, the Shelby County Department of Human Services offices will be moving. Assistance for SNAP (formerly known as food stamps) and Families First (TANF) will now be available at the following location:
Shelby County Department of Human Services
2003 Corporate Avenue
Memphis, TN 38132
Phone: (901) 320-7200
              (901) 344-5040

For more information on the Shelby County Department of Human Services offices move, please visit https://www.tn.gov/humanservices/.

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