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Customer Focused Government
The objective of Customer Focused Government is
to provide the best service at the lowest possible cost.
In an effort to further customer focused government in Tennessee, the following information is intended to give the public an understanding of each department’s key strategic and operational goals for the coming year and to track progress on those goals on a monthly basis. While every state government agency provides a large variety of services, the aim here is to deliver meaningful information for a targeted number of priority goals.