Business Tax Online Filing Help and FAQs

Who to Contact for Help

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If you have questions about filing business tax online or need assistance in filing, contact:

Tennessee Department of Revenue
Phone: (615) 253-0704
For Technical Assistance: 866-368-6374 (in state toll free)

If you have questions about your tax registration call toll free 1-800-342-1003 or (615) 253-0600.

How do I register for the Business Tax online filing service?

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To register for the Business Tax online filing service, you must create a TN.gov account. TN.gov accounts allow you to enter, store, and manage information needed for accessing TN.gov services. Once your TN.gov account is set up, you can add or remove services at any time. If you currently file Sales and Use Tax online, you can add the County and City Business Tax service to your TN.gov account and use the same login/password for both applications. There is no charge for creating a TN.gov account or for using the Business Tax online filing service.

What is the filing deadline for Business Tax Returns?

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Returns are due the 15th day of the fourth month following the end of your fiscal year.

What is "Save and Exit"?

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This feature allows you to start a return and complete it later.

If I file today, do I have to make a payment today?

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No, you do not have to make a payment with your filing. You have the option of filing with a payment amount of your choice or filing only. But, if you choose not to pay at this time, when you do pay it must be an Electronic Funds Transfer (EFT) payment. If you are not set up to submit your payment by EFT, you must set up your account to make payments by ACH Debit or ACH Credit. Please contact the Department of Revenue for additional details.

What Credit Cards are accepted?

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American Express, Discover, MasterCard, and Visa are accepted. A 2.35% service fee will be added to your payment.

What is "Desired Payment Date"?

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Desired payment date is the date you want your tax payment to be debited from your bank account. This feature can only be used for current period filings. The Department's systems require the chosen date to be at least two days in the future. You cannot use this feature within two days of the tax due date, and your chosen date cannot be after the tax is due. This feature cannot be used when paying by credit card.

How do banks recognize Electronic Funds Transfers?

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Some taxpayers have special accounts setup with their banks where they only allow certain Company Names and IDs to debit their accounts. If taxpayers are filing with payment on the portal, they should use the following:

TDOR's Company Name: TN STATE REVENUE
TDOR's Company ID#: C626001445

Note: The Tennessee Department of Revenue has several Company IDs. The Company ID above is valid for this Business Tax portal application.

Do amended returns cancel previous transactions?

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No. Figures from an amended return replace amounts reported on the original return. Any payment filed with the original return will be applied to the amended return. If the liability on the amended return is greater than the amount originally reported, pay the difference in liability only. If the amended liability is less than what was originally reported, do not make a payment with the amended return. A credit will be applied to the business tax account.

How do I close my business account?

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A business tax return marked final must be filed in order to close out the account.

I filed my Business Tax recently and did not print the confirmation page. How can I get a copy of the confirmation page?

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If you filed online, log in to the account administration screen and click on the confirmation number. This will allow you to print a copy of the return.

If I file late, how are the penalty and interest rates taxed?

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An electronic payment or return is considered timely if it is filed on or before 11:59:59 PM on the due date of the return. If you are filing business taxes late, you must pay a penalty of 5% of the tax for each 1 to 30 day period for which tax is delinquent, the total penalty not to exceed 25% of the tax. The minimum penalty is $15 regardless of the amount of tax or whether or not tax is due. If filed late, compute interest at 8% per annum on the tax.

How do I know that my return was transmitted?

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Log in to this online application. On the account administration page you will see the date last filed, ending period, and the confirmation number; along with the payment amount and desired payment date if filing with payment.

What is the maximum payment I can make online?

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If you need to make a payment in excess of $99,999,999.99, please contact the Tennessee Department of Revenue at 1-866-368-6374.

Is all the information I provide confidential?

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Yes. Pursuant to Tenn. Code Ann. § 67-1-1702, returns, tax information and tax administration information shall be confidential and, except as authorized by Tenn. Code Ann. § 67-1-1701 et seq., no officer or employee of the Tennessee Department of Revenue or of any office of a district attorney general or any state or local law enforcement agency, and no other person, or officer or employee of the state, who has or had access to such information shall disclose any such information obtained by such officer or employee in any manner in connection with such officer's or employee's service as an officer or employee.